Refunds

How will I receive a refund?
We try and process all returns as quickly as possible for you to get your refund. You should receive a confirmation email within a week of having returned t...
Tue, 30 Mar, 2021 at 9:32 AM
Why have I been refunded for an item instead of it being exchanged?
When you send back an item for an exchange it depend on stock availability at the time. If we don't have the item you want to exchange to, we will proc...
Tue, 30 Mar, 2021 at 9:33 AM
When will I receive a refund?
We try and process all returns as quickly as possible for you to get your refund, but please give us 7 days to process your return. You should receive a con...
Tue, 30 Mar, 2021 at 9:33 AM
I can't see a refund on my bank statement
Please allow 7 days for the refund to appear in your bank account.
Wed, 10 Mar, 2021 at 9:19 AM
Extended Christmas Returns Policy
If your gift was purchased on or after Sunday 1st November, you can return it to us by Sunday 3rd January 2021 for a refund or exchange.  The item(s) must ...
Tue, 11 May, 2021 at 10:11 AM